Services

We offer a range of services to help manage customer engagement and loyalty.

 

Customer Retention Programs

Regular programs delivered to help retain customers for repeat sales include:

  • Service Reminder Follow Up – includes extensive online reporting suite.
  • New Car Promotions.
  • Used Car Warranty Follow Up.
  • These services include data management, DM/eDM creation & delivery as well as results analysis.

 

Auto Digital Connect

The universal dealer App – one App for all your customer’s cars. Patented data handling (AU2016102004) technology to automatically handle multi vehicle, multi dealer connectivity and data traffic flow and transfer:

  • All the benefits of most other Dealer Apps and much more.
  • One App for all your customer’s cars.
  • Dealer Portal for storing two way customer contacts.
  • Service History storage, Repair Quote Management.
  • Referral Program.

 

Customer Acquisition

Customer acquisition programs we manage on behalf of our clients come in the form of….

  • Internet Lead Management – Conversica.
  • Web Advertising – Pay Per Click Management (Google, Bing)
  • Facebook Inventory Listing
  • Web site SEO

 

Service Department Customer Flow Forecasting

Get ahead of the game. Know what’s coming through the door before time. Never seen before and designed and owned by Auto Digital Solutions. Service Forecasting

  • Set realistic expectation on approaching workflow.
  • Better manage staff annual leave.
  • Plan marketing events before the downturn, not when you get there..